An SME can be defined using different measurements such as staff headcount, balance sheet and turnover.
“The category of micro, small and medium-sized enterprises (SMEs) is made up of enterprises which employ fewer than 250 persons and which have an annual turnover not exceeding 50 million euro, and/or an annual balance sheet total not exceeding 43 million euro” European Commission (1996)
In our experience we have found that this definition is perhaps not relevant as most SMEs are far smaller than those contemplated above
“The average European enterprise employs no more than six people and most are considered to be SME’s”. European Commission (1996)
We have also found that many SME’s have owner involvement during the course of a ERP Project in some form or another. One of the challenges related to the owner involvement in the project means that the project manager will need to deal with the scenario where the decisions will often be made on an emotional level and not on a logical basis. It will be the role of the SME project manager during the course of the project to reinforce the principles of best practice when it comes to the implementation of the project with special regard to decisions that will need to be made during the project itself.